Duration
20h Th, 10h Pr
Number of credits
Lecturer
Language(s) of instruction
French language
Organisation and examination
Teaching in the second semester
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
- Psychosocial approach to the treatment (prevention and management) of conflict situations.
- Conflict theories (definition, types, levels of analysis, dynamics, legitimacy, ...).
- Differences between mediation - negotiation - arbitration - conciliation.
- Negotiation on positions versus interests.
- Focus on mediation (principles, process, mediator's posture, skills, attitudes & tools).
- Testimonials from conflict prevention/management professionals.
- Links with the profession of psychologist.
Learning outcomes of the learning unit
At the end of the course, students will be able to:
- analyze, using the concepts, theories and tools presented in the course, the complexity of a given conflict situation encountered in private or professional life.
- analyze, using the concepts, theories and tools presented in the course, the relevance of a chosen strategy to deal with a given conflict situation.
- propose and justify an appropriate strategy for dealing with a given conflict situation.
Prerequisite knowledge and skills
Not relevant
Planned learning activities and teaching methods
- Presentations for conceptual, theoretical and practical contributions
- Active participation in debates
- Contributions & testimonials from professionals
Mode of delivery (face to face, distance learning, hybrid learning)
Face-to-face course
Additional information:
Face-to-face
Course materials and recommended or required readings
Materials distributed as the course progresses.
Exam(s) in session
Any session
- In-person
written exam ( multiple-choice questionnaire, open-ended questions )
Written work / report
Work placement(s)
Organisational remarks and main changes to the course
ATTENTION: This course is strictly reserved for students enrolled in the Master in Psychological Sciences at Uliege.
Contacts
veronique.jans@uliege.be