Duration
40h Th
Number of credits
| Advanced Master in Risk Management and Well-Being in the Workplace | 4 crédits |
Lecturer
Isabelle Hansez, Caroline Iweins
Substitute(s)
Language(s) of instruction
French language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
This course takes place over 4 days.
The first day given by Dr Iweins addresses the different collective and individual risk factors, presents the different models of stress and the models on coping strategies, the possible consequences of psychosocial risks (i.e. stress, burnout, relational suffering at work (including moral harassment, conflict, hyper conflict)), tools for evaluating stress and burnout (questionnaire: MBI, OLBI, UBOS, BAT, ... ; clinical approach: diagnostic tool by clinical judgment, ...). The question of differential diagnosis will be addressed in this framework. Dr. Iweins will also address the personal resources that influence the suffering process at work (i.e., resilience, coping strategies, psychological capital, ...) as well as possible prevention approaches. The difficulty of moving from diagnosis to intervention will also be discussed.
The second day, given by Professor Hansez, will address the methods/tools of psychosocial risk assessment (i.e. observation, participatory approach, focus-group, questionnaires, mixed approaches), the interest of combining quantitative and qualitative approaches. The assessment will also be approached according to the nature of the complaint: individual or collective. Practical cases of psychosocial risk assessment and reflection on possible courses of action are presented, both at the individual and collective levels. The question of the continuity of prevention approaches is also dealt with.
The third and fourth day will be devoted to the evaluation of the group work. Following the presentation of a case of suffering at work, the individual, organisational, group and task/activity components will be identified and analysed and the dynamics of these components will be highlighted. The students will also be led to reflect on the paths of prevention (individual, collective, mixed) to be favoured, the actors of prevention and the health professionals to be involved.
Translated with www.DeepL.com/Translator (free version)
Learning outcomes of the learning unit
The course aims at giving students a command of the notion of psycho-social risks and of their resulting damage (stress, burnout, relational suffering at work etc.) and the various models and tools enabling to identify and evaluate risk factors and resources at the collective and individual level. The students will also have to identify the appropriate and adapted risks identification methods and exchange about their own practice and experience through exercices and work done during the course.
Prerequisite knowledge and skills
Planned learning activities and teaching methods
The course is taught on the basis of slides alternating lectures and illustrative cases. A group exercice will be proposed through analysing a practical case.
Mode of delivery (face to face, distance learning, hybrid learning)
in-person teaching
Course materials and recommended or required readings
The students will have to carry out a group work project aiming at analysing a concrete case on the basis of the models and tools presented in class, and reflect on the individual and collective preventive solutions that could be implemented.
The evaluation takes place on days 3 and 4.
Work placement(s)
Organisational remarks and main changes to the course
Contacts
Lecturer : Prof. Isabelle Hansez
Faculté de Psychologie, Logopédie et Sciences de l'Education (FPLSE)
Département de Psychologie - Unité de Valorisation des Ressources Humaines (ValoRH)
Quartier Agora - Place des Orateurs, 2 (bat. B32)
4000 Liège 1
ihansez@uliege.be
Dr. Caroline Iweins de Wavrans:
Guest lecturer
Université Catholique de Louvain (UCL)
caroline.iweins@uclouvain.be