Psychosocial interview: methods and practices [D]

Duration

Theory : 10h Th
Practice : 20h Pr

Number of credits

Lecturer

Theory : Isabelle Hansez, Céline Leclercq, Delphine Suttor
Practice : Daniel Faulx

Coordinator

Isabelle Hansez

Language(s) of instruction

French language

Organisation and examination

All year long, with partial in January

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

• 1. The concept of the "interview" and different categories of interviews
• 2. Communication axioms
• 3. Preparing for an interview
• 4. Questioning techniques, reformulation and feedback
• 5. Building an interview guide
• 6. Attitudes and postures during interviews
• 7. Methodology of the interview
• 8. Ethical issues posed by the practice of the interview
• 9. Occupational clinic interviews
• 10. Job and skills management interviews (Master in psychology)
• 11. Demand analysis interviews for workplace interventions
• 12. Development interview: coaching, supervision (Master of Science in Education)

Learning outcomes of the learning unit

1. To acquire the theoretical foundations to enable students to decode the main processes of interpersonal communication
2. To acquire the methodological foundations and techniques to enable students to carry out interviews for the purposes of collecting information
3. To learn basically how to use the methods and techniques covered in class
4. To learn how to put professional interviewing use into perspective in the framework of the occupational clinic, the demand analysis for workplace interventions and the selection process and skills management or development (coaching, supervision)
5. To develop a critical approach to the student's own interview practices

Prerequisite knowledge and skills

Planned learning activities and teaching methods

The practical work consists of participating in role-playing exercises and scenarios during which, through the use of feedback (from peers and instructors), students can evaluate and perfect their interviewing technique.

Mode of delivery (face to face, distance learning, hybrid learning)

Face-to-face course


Additional information:

Face to face - active exchanges in course

Practicals

Recommended or required readings

Course notes.

Recommended reading:

Guittet, A. (2013). L'entretien, techniques et pratiques. Paris : Armand Colin

Mucchielli, R. (2016). L'entretien de face à face: Dans la relation d'aide. ESF Sciences Humaines.

Watzlawick, P., Beavin, J. H., Jackson, D. D., & Morche, J. (1972). Une logique de la communication.

Assessment methods and criteria

Exam(s) in session

Any session

- In-person

oral exam

Other : Vidéoscopy


Additional information:

The student prepares, conducts and films a real interview on one of the themes covered in the course (i.e. work clinic, skills management, analysis of the demand for an intervention in a company).

The examination consists of the presentation of the interview and the student's analysis of it. In this way, the student must demonstrate that he/she is capable of mobilising the theoretical concepts seen in class.


- Master's degree in psychology: examination in January

- Masters in Education Sciences: examination in June

Work placement(s)

Organizational remarks

For more information, we refer you to the first session of the course

Contacts

Teacher : Isabelle HANSEZ - VALORH - Valorisation des Ressources Humaines, B32
Mail : ihansez@uliege.be

Assistants for theorical courses (Master in psychology and master in Science of Education) and practical courses (Master of psychology):

- Céline LECLERCQ : celine.leclercq@uliege.be
- Delphine SUTTOR : delphine.suttor@uliege.be

 

Assistant for practical courses (Master in Science of Education):

- Cédric DANSE : c.danse@pragmagora.be

Association of one or more MOOCs