Duration
22h Th
Number of credits
| Bachelor in economics and business management | 4 crédits | |||
| Extra courses intended for exchange students (Erasmus, ...) | 4 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
In today's business environment, Business Processes are essential for every company and organization. They provide a better understanding of how businesses work and provide better services/values to their customers. Hammer & Champy's define a business process as " a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer". In other words, the business processes are the business of the company and organization.
This course mainly covers the following topics:
- Business Process Identification
- Modeling As-is process with BPMN 2.0
- Business Process Analysis
- Business Process Redesign with BPMN 2.0 (To-be process)
- Business Process automation with a Business Process Management Systems (e.g. Signavio) and ERP system (Odoo)
Learning outcomes of the learning unit
In the end of this course, students will have developed different knowledge and skills related to Business Process. In particular, they will be:
- Able to identify As-is process
- Able to model Business Processes with BPMN 2.0
- Able to identify the bottleneck of a Business Process
- Able to improve the performance et effectiveness of a Business Process and able to model the To-be process
- Able to implement and automate a business process of the organization with a Business Process Management Systems (Signavio) and ERP System (Odoo)
Prerequisite knowledge and skills
- INFO0076 or INFO0074
- Erasmus students must contact the professor by email before registering.
Planned learning activities and teaching methods
- Project based learning: a group of 5 to 6 students work on a case. Students are asked to contact real company for their project. Students need to deliver a written report and an oral presentation.
- Flipped classroom: students are invited to follow some MOOCs before the lectures and LABs
- Some individual works are marked.
Mode of delivery (face to face, distance learning, hybrid learning)
Face-to-face course
Additional information:
MOOCs on theoritical part, BPMN, Singavio, Odoo,..., lecture, LABs, and project of a group of 5 to 6 students
Recommended or required readings
Dumas, M., La Rosa, M., Mendling, J., Reijers, H. Fundamentals of Business Process Management. 2nd Edition. https://link.springer.com/book/10.1007/978-3-662-56509-4
Written work / report
Continuous assessment
Out-of-session test(s)
Additional information:
- Project: 60%
- Individual work: 40%
Work placement(s)
Organisational remarks and main changes to the course
Contacts
- Samedi Heng, samedi.heng@uliege.be
- Julie Jamar, jamar@uliege.be