2024-2025 / COMM0006-2

Communication strategy - difficult conversations

Theory and practice in communication

Specific module in critically-ill patient

Duration

Theory and practice in communication : 10h Th, 8h Pr
Specific module in critically-ill patient : 8h Pr

Number of credits

 Master in public health, professional focus in critical patient (nouveau programme)2 crédits 

Lecturer

Theory and practice in communication : Alexandre Ghuysen, Méryl Paquay
Specific module in critically-ill patient : Alexandre Ghuysen, Méryl Paquay

Language(s) of instruction

French language

Organisation and examination

All year long, with partial in January

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Theory and practice in communication

To develop effective communication strategies

Specific module in critically-ill patient

To develop effective communication strategies

Learning outcomes of the learning unit

Theory and practice in communication

  • Analysis of a difficult conversation according to the 3 types of discussions (facts, emotions, and identity)

  • Identification of a conversation strategy

  • Transition from a difficult conversation to an didactic conversation

  • Analysis of discussion dynamics

  • Use of defusing techniques

Specific module in critically-ill patient

  • Analysis of a difficult conversation according to the 3 types of discussions (facts, emotions, and identity)

  • Identification of a conversation strategy

  • Transition from a difficult conversation to an didactic conversation

  • Analysis of discussion dynamics

  • Use of defusing techniques

Prerequisite knowledge and skills

Theory and practice in communication

None

Specific module in critically-ill patient

None

Planned learning activities and teaching methods

Theory and practice in communication

Theory and simulations

Specific module in critically-ill patient

Theory and simulations

Mode of delivery (face to face, distance learning, hybrid learning)

Theory and practice in communication

Blended learning


Further information:

A 15-minute podcast must be watched before the theoretical and practical lessons.

Face-to-face teaching is preferred for both theory and simulations.

Two class sessions will be converted into homework.

Specific module in critically-ill patient

Face-to-face course
Blended learning


Further information:

Further information:

A 15-minute podcast must be watched before the theoretical and practical lessons.

Face-to-face teaching is preferred for both theory and simulations.

Two class sessions will be converted into homework.

Blended learning

Course materials and recommended or required readings

Theory and practice in communication

None

Specific module in critically-ill patient


Further information:

None

Theory and practice in communication

Exam(s) in session

Any session

- In-person

written exam ( open-ended questions ) AND oral exam

Written work / report

Out-of-session test(s)


Further information:

Individual oral reflection exam or written work outside of sessions if there are more than 20 students.

Specific module in critically-ill patient

Exam(s) in session

Any session

- In-person

written exam ( open-ended questions ) AND oral exam

Written work / report

Out-of-session test(s)


Further information:

Individual oral reflection exam or written work outside of sessions if there are more than 20 students.

Work placement(s)

Organisational remarks and main changes to the course

Contacts

Theory and practice in communication

Méryl Paquay

meryl.paquay@chuliege.be

04/323.37.38

Specific module in critically-ill patient

Méryl Paquay

meryl.paquay@chuliege.be

04/323.37.38

 

Gwennaëlle Graas

gwennaelle.graas@uliege.be

Association of one or more MOOCs