2023-2024 / QUAL0726-1

Leadership and managing human resources

Human ressources

Quality management in the dispensary

Risk management

Well-being at work

Duration

Human ressources : 20h Th
Quality management in the dispensary : 10h Th
Risk management : 10h Th
Well-being at work : 10h Th

Number of credits

 Master in pharmacy (120 ECTS)5 crédits 

Lecturer

Human ressources : Adrien Bailly 
Quality management in the dispensary : Joëlle Widart
Risk management : Joëlle Widart
Well-being at work : Marie Barbier

Coordinator

Robin Crunenberg

Language(s) of instruction

French language

Organisation and examination

Teaching in the first semester, review in January

Schedule

Schedule online

Units courses prerequisite and corequisite

Prerequisite or corequisite units are presented within each program

Learning unit contents

Human ressources

not available

Quality management in the dispensary

Explanation of Quality Assurance Concept
References in the pharma context
Creation of a quality management system following GOPP
Key Point indicators
Internal audits

Risk management

Risk analysis explanation
Risk analysis tools
Use of risk analysis tools 

Well-being at work

not available

Learning outcomes of the learning unit

Human ressources

not available

Quality management in the dispensary

Explain auslity assurance and quality management
Choose the good reference for each situation
Adapt quality documentation

Risk management

Understand the usefulness of risk analysis
To state the methods of risk analysis
Define the risk analysis methods adapted to each situation
Evaluate the risks for different aspects (suppliers, security, ...)

Well-being at work

not available

Prerequisite knowledge and skills

Quality management in the dispensary

Non applicable

Risk management

None

Planned learning activities and teaching methods

Human ressources

not available

Quality management in the dispensary

excathedra course

Risk management

Excathedra course and group exercice

Well-being at work

not available

Mode of delivery (face to face, distance learning, hybrid learning)

Human ressources

not available

Quality management in the dispensary

Face-to-face, remote depending on sanitary conditions

Risk management

Face-to-face, remote depending on sanitary conditions (COVID-19)

Well-being at work

not available

Recommended or required readings

Quality management in the dispensary

ISO 9001
BPPO
Arrêté royal du 21 janvier 2009

Risk management

ISO31000
ISO31010
ICH Q9

Assessment methods and criteria

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire )


Additional information:

Written exam in the form of a face-to-face MCQ if the health situation allows it.
Remotely via e-campus or teams if the health situation does not allow it.

The entire course will be assessed in a single exam.

Human ressources

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire )


Additional information:

Written exam in the form of a face-to-face MCQ if the health situation allows it.
Remotely via e-campus or teams if the health situation does not allow it.

The entire course will be assessed in a single exam.

Quality management in the dispensary

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire )

- Remote

written exam ( multiple-choice questionnaire )

Other : -

Risk management

Written work / report

Well-being at work

Exam(s) in session

Any session

- In-person

written exam ( multiple-choice questionnaire )


Additional information:

Written exam in the form of a face-to-face MCQ if the health situation allows it.
Remotely via e-campus or teams if the health situation does not allow it.

The entire course will be assessed in a single exam.

Work placement(s)

Quality management in the dispensary

Not applicable

Risk management

Not applicable

Organisational remarks and main changes to the course

Quality management in the dispensary

Not-applicable

Risk management

None

Contacts

Human ressources

BAILLY Adrien: adrien@seen-apps.com

Quality management in the dispensary

WIDART Joëlle
04/366.44.70
jwidart@uliege.be

Risk management

WIDART Joëlle
04/366.44.70
jwidart@uliege.be

Well-being at work

  • BARBIER Marie : barbier@uliege.be - 04/366.55.29
  • HIRT Emilie : hirt@uliege.be - 04/366.93.80

Association of one or more MOOCs